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What Does a Medical Administrative Assistant Do?

what does a medical administrative assistant do

Medical Administrative Assistants or, medical office assistants, wear a lot of hats to keep the healthcare office running smoothly and efficiently, but their primary responsibility is to provide excellent customer service in a professional atmosphere.

Medical Administrative Assistant Job Description

Some of a Medical Administrative Assistant’s daily tasks can include:

  • Checking patients in at the front desk
  • Scheduling appointments
  • Compiling medical records & charts
  • Transferring lab results to various clinicians
  • Answering patient calls
  • Processing insurance verifications
  • Completing administrative and financial reports
  • Creating invoices
  • Ordering equipment and supplies.

Benefits of a Job as a Medical Administrative Assistant

There are many benefits to pursuing a career in healthcare as a Medical Administrative Assistant, but perhaps the biggest ones are good pay and the opportunity to help others. Being able to assist those in need on a daily basis can offer a feeling of personal fulfillment that few other professions can offer.

In 2021, the average annual pay for Medical Administrative Assistants was $39,740. In fact, the top 10% earned $53,630 or more, making the career both financially and emotionally rewarding. 

Another benefit of this job is the possibility of advancement. In any path, the opportunity for career growth is always an enticing reason to pursue a field, and that’s no different for Medical Administrative Assistants. While a career in medical office administration is a financially and personally rewarding one, it can also be a stepping stone to other positions in healthcare. It provides a wonderful solution for those looking to learn a variety of skills in a fulfilling role.


There are a number of great careers in healthcare administration, most of which can be stepping stones to something bigger. Rarely, there will be a career path that offers both, but working as a Medical Administrative Assistant is an exception.

A lot of work goes into becoming a Medical Administrative Assistant, but it all translates to a valuable, meaningful line of work. If you’re looking to make a great living while making a difference in the lives of those in need, then training for a career as a Medical Administrative Assistant may be the perfect choice. If you think it is, find a healthcare administration school near you.

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