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What Does a Medical Administrative Assistant Do?

what does a medical administrative assistant do

Medical Administrative Assistants or, medical office assistants, wear a lot of hats to keep the healthcare office running smoothly and efficiently, but their primary responsibility is to provide excellent customer service in a professional atmosphere.

Medical Administrative Assistant Job Description

Some of a Medical Administrative Assistant’s daily tasks can include:

  • Checking patients in at the front desk
  • Scheduling appointments
  • Compiling medical records & charts
  • Transferring lab results to various clinicians
  • Answering patient calls
  • Processing insurance verifications
  • Completing administrative and financial reports
  • Creating invoices
  • Ordering equipment and supplies.

Benefits of a Job as a Medical Administrative Assistant

There are many benefits to pursuing a career in healthcare as a Medical Administrative Assistant, but perhaps the biggest one is the opportunity to help others. Being able to assist those in need on a daily basis can offer a feeling of personal fulfillment that few other professions can offer.

Additionally, in 2023, the average annual pay for Medical Administrative Assistants was $43,380. In fact, the top 10% earned $58,340 or more.

Another benefit of this job is the possibility of advancement. In any path, the opportunity for career growth is always an enticing reason to pursue a field, and that’s no different for Medical Administrative Assistants. While a career in medical office administration is a financially and personally rewarding one, it can also be a stepping stone to other positions in healthcare. It provides a wonderful solution for those looking to learn a variety of skills in a fulfilling role.


There are a number of great careers in healthcare administration, most of which can be stepping stones to something bigger. Rarely, there will be a career path that offers both, but working as a Medical Administrative Assistant is an exception.

A lot of work goes into becoming a Medical Administrative Assistant, but it all translates to a valuable, meaningful line of work. If you’re looking to make a difference in the lives of those in need, then training for a career as a Medical Administrative Assistant may be the perfect choice. If you think it is, find a healthcare administration school near you.

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